Reversing a customer payment in Dynamics 365 Business Central

Steps to reverse a bank account transaction or customer payment in this case.

Have you ever entered a customer payment and needed to void it out of the system? If so, this blog is for you! Follow the steps below to learn how to unapply a payment and void/reverse the payment. These steps will void the payment and the invoice will remaining outstanding when completed.

  1. Open the Bank Account Ledger Entries window and select the line for the transaction in question.