Reversing a customer payment in Dynamics 365 Business Central
Steps to reverse a bank account transaction or customer payment in this case.
Have you ever entered a customer payment and needed to void it out of the system? If so, this blog is for you! Follow the steps below to learn how to unapply a payment and void/reverse the payment. These steps will void the payment and the invoice will remaining outstanding when completed.
- Open the Bank Account Ledger Entries window and select the line for the transaction in question.