Did you know Dynamics 365 Business Central has a small collections module built right into the solution that allows you to send reminders to customers that are past due?
Scenario
Below is a list of customers in Business Central and their past due balances. Follow along below to see how to setup reminder terms and reminder levels then process reminders that are emailed directly to your customers. In order to email from Business Central you do need to have the SMTP Setup completed as well.
Setup
1. Reminder Terms & Reminder Levels
a. Lookup "Reminder Terms"
b. Enter in information pertaining to how you'd like your reminder terms setup.
c. With the first reminder terms code selected click on Levels on the menu and enter the information pertaining to how you'd like your reminder levels setup.
3. Customer Card > Payments > Reminder Terms Code
a. Within the customer card > payments section populate the Reminder Terms Code field.
Issue Reminders
1. Reminders
a. Lookup "Reminders" From the reminders window you have two options, you can create reminders at a mass level or one by one. I have chosen to do this at a mass level.
b. Select Process > Create Reminders
c. Populate the options section and any filters that you'd like.
d. Reminders will be created based on the reminder terms/levels previously setup.
Opening one of the reminders you can see the lines that were added pertain to the past due invoice and also any additional fees that you setup within the reminder levels window.
2. Issuing Reminders
a. Reminders > Process > Issue
b. Issue Reminders
c. Send Email
Issued Reminders
You can also view all issued reminders that have been processed by looking up the Issued Reminders page. From here you can email or print the reminders as well.
Disclaimer provided by Microsoft The checklist is designed to assist customers in onboarding companies to Business Central and assist Partners in the selling process by highlighting features to explore from the checklist. Microsoft relies on partners to bring the relevant checklist items for a given customer if they think the default ones will not suffice, which in most cases they will certainly not. The very first default checklist item for Business Manager in non-evaluation companies is the "Company details" task, whose purpose is to open a wizard and guide users through/check if their company name is correct. This wizard has a long history in the product and has previously served multiple purposes. One of these, importing of configuration packages when having created a new company, under certain circumstances. A bug caused this code path to be reached for one of my clients. It's important to know that the Microsoft has fixed this bug in the wizard, and the fix is in
I previously blogged on how to create a bank deposit and today I'd like to compare the cash receipt journal with the bank deposit process. Deciding which one to use to enter customer payments can be hard. I'm going to experiment with both to show you why either one can be used. Cash Receipts Journal In the scenario I use below I've received two checks from two different customers. I have entered each check payment into the cash receipt journal and added one line for the total amount of the deposit to the bank account. Even though I have two checks they will hit the bank as one amount based on how I deposit them with the bank. If the checks were deposited separately then I would use the Balance Account Type = Bank Account and Bal. Account No = B010; then leave off the third line in the example below. Bank Deposit The bank deposit method is easier to explain than the Cash Receipt Journal method. The General FastTab is going to allow the user to select the correct bank ac
This blog is inspired by something I just learned from James Bowles . Scenario: I have a General Journal with multiple lines and only want to post certain transactions/lines. In my example I am going to filter on the Posting Date field so only the 04/30 transaction is posted. Once the posting is completed you will see the remaining lines in the journal. Review the General Ledger Entries and you see only entry posted was the 04/30. Written by: Kristen Hosman, Microsoft MVP
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